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💼 We're Here to Help
Have any questions or need assistance? Our support team is ready to help you via email or WhatsApp.
We’re dedicated to making your shopping experience smooth and enjoyable.
+86 15583850619
📧 Email:
support@luckygourd.com
🕒 Service Hours:
Mon – Fri | 9am – 6pm (UTC+8)
Frequently Asked Questions
We’ve gathered the most common questions about our gourd products, delivery, and custom services — so you can shop worry-free.
Orders & Shipping
Standard shipping takes 7–14 days depending on your location.
Do you offer international shipping?
Yes, we ship worldwide. Shipping fees vary by country.
Can I change or cancel my order after placing it?
Yes, if the order hasn’t been shipped yet. Please contact us ASAP.
What payment methods do you accept?
We accept credit cards, PayPal.
How can I request a refund?
Contact us within 7 days of receiving your item for refund details.
Do the gourds have any cultural meaning?
Yes. In Chinese culture, gourds symbolize health, fortune, and protection.
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